Docloop AI technology

Docloop AI powers faster, more accurate customs processes

As the volume of customs documentation rises, we know our customers need to speed up processes, but can’t sacrifice accuracy. This is particularly the case with commercial invoices, which are critical to maintain compliant and efficient declarations processes.

To make this possible, we’ve partnered with Docloop AI technology. By integrating their AI-powered document reading and data extraction technologies into our EasyClear and Drop & Book tools, we’re helping customers get ahead. All while keeping our human expertise and excellent customer service at our core.

What is Docloop technology?

In simple terms, the Docloop platform uses AI to automatically read commercial invoices and customs documents, extract the key data and feed it directly into our systems. This can be done regardless of the layout or format of the documentation, meaning the technology could be directly integrated into our systems without any delays or problems.

Human colleagues are used to validate the platform’s work, meaning accuracy is guaranteed. However, time spent doing manual data entry is significantly reduced, accelerating processing times. Human errors are also minimised, making it much easier to meet compliance standards.

How will we use the technology?

Docloop technology is being integrated into our EasyClear and Book & Drop tools.

Embedding Docloop into EasyClear will mean invoice data is captured faster and with higher precision, ensuring customers benefit from a seamless, compliant, and user-friendly experience. For Drop & Book, it will allow commercial invoices uploaded via the customer portal to be processed automatically and securely.

Part of our mission to make the customs process faster and smarter, combining Docloop technology with human-in-the-loop validation in these tools will mean customs teams retain full control and complete accuracy while eliminating repetitive, low-value tasks.

What will be the impact on customers?

Docloop AI technology will act as an assistant during the customs documentation and declaration process. Every declaration will still be validated by an experienced C4 customs professional, so you know you’re getting the high-quality service you expect.

Plus, you’ll enjoy the benefits of faster clearances, with less manual re-keying required and fewer errors to disrupt the process. In short, this new innovation partnership will support you as your business grows and international trade requirements become increasingly complex.

“Accuracy and speed are essential in customs operations,” said Managing Director, Sebastien Barth. “Through our partnership with Docloop, we have significantly improved data precision and reduced processing time per document. This directly strengthens our EasyClear and Drop & Book solutions and allows us to deliver faster, more reliable customs clearance for our customers.”

Interested in finding out more? Talk to our friendly team today.